Return & refund policy

 

What to do if I want to return an item?

Please send us an email to sales@greenmachinecomputers.com, or visit our contact us page https://www.tgreenmachineit.co.uk/pages/contact-us to let us know you’re thinking of returning your item. We will then issue you the information to complete your return.  If its less than 28 days and you have simply changed your mind then please email us and then arrange recorded delivery to the address above for a full refund.  As long as the item is an unused state in original packaging to the following address:

Green Machine Computers
 5-6 Whittonditch works, Ramsbury,Wiltshire, SN8 2XB

Returns will be at the customers own cost. However for products with a manufacturing fault, we will arrange pick up for you. 

 

How long have I got to return an item?

If its less than 28 days and you have simply changed your mind then please email us and then arrange recorded delivery to the address above for a full refund.  As long as the item is an unused state in original packaging

If the item has a fault you can Return your item up to 12 months from the day you purchased from us, Please send us an email to sales@greenmachinecomputers.com, or visit our contact us page https://www.greenmachine.co.uk/pages/contact-us to let us know you’re thinking of returning your item. We will then issue you the information to complete your return.

 

 To clarify if the item has a fault, we will pay shipping, if you simply wish to return the item within 28 days for a refund, then you will pay shipping fee.

Warehouse / Returns Address: 

Green Machine Computers

5-6 Whittonditch works, Ramsbury, Wiltshire, SN8 2XB